Account Manager (Client Success)

CAPITAL SOLUTIONS helps brands grow through strategy, creativity, and measurable digital marketing — with a strong focus on impact and transparency. 

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• Strong communication and stakeholder management skills
• Can translate client goals into clear briefs and actionable tasks for internal teams
• Organised: comfortable managing multiple projects, deadlines, and priorities
• Understands digital marketing basics (SEO/PPC/social/content) enough to coordinate work
• Confident with reporting summaries and presenting results in a clear way

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• Has 2+ years of experience in account management / client success (agency experience is a plus)
• English level: Upper-Intermediate (preferred)

• Own day-to-day communication with clients: align expectations, timelines, and next steps
• Collect requirements, clarify goals, and prepare structured briefs for teams
• Coordinate delivery across specialists (SEO, PPC, design, content) to keep work on track
• Track progress, manage risks, and proactively remove blockers
• Prepare regular updates and client-ready summaries with action points
• Support onboarding of new clients and maintain consistent workflows and documentation
• Identify growth opportunities and propose improvements based on feedback and performance